Shipping & Returns Policy

 

We aim to provide fast and reliable shipping worldwide.

 

Shipping:
We ship to multiple countries including Australia, Austria, Belgium, France, and Norway.
Orders are processed within 1–2 business days.

·         Standard Shipping: Free on orders over €25 (3–7 business days)

·         Express Shipping: 2–4 business days (additional cost)

Tracking:
A tracking number will be sent by email once your order is shipped.

Delays:
Delivery times may vary due to external factors. If your package is lost or damaged, contact us within 7 days.

 

Returns & Refunds:
You can return your item within 14 days of delivery.

To qualify:

·         Item must be unused and in original packaging

·         Proof of purchase required

Please note:

·         Return shipping costs may apply unless the item is defective or incorrect

·         Refunds are processed after inspection and issued to the original payment method

Contact:
gedeon@dolcieandguyshop.com